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Shipping & Returns 

Return and Refund Policy

Return:

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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

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To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

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Do contact us at mogift.pg@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

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Damages and issues:

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Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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( Pease take a picture of damaged products as proof and send it to our Whatsapp +6017-233 4713 or e-mail to mogift.pg@gmail.com. )

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Refunds:

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We will notify you once we’ve received and inspected your return to inform if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please take note that it can take some time for your bank or credit card company to process and post the refund too.

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Contact Us:

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If you have any questions about our return and refund policy, you can always contact us via Whatsapp: +60-17-233 4713
 

Shipping Policy

West Malaysia:

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1-2 Working Days (Free shipping)

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East Malaysia:

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Approx. 2-5 Working Days
(Shipping fees start from RM20)


Shipping Varies for Overseas

Payment Methods

- Credit / Debit Cards 
- Offline Payments

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